Coastal Distribution Group (Red Paddle Co’c North American Distributor) do not offer refunds on any product that has shipped. They request to be contacted as quickly as possible for cancellations on any product that has yet to be shipped.

If you have ordered the wrong product please contact Coastal Distribution Group as soon as possible to cancel your order as long as this has not already been dispatched. Their contact details are: 1(800)-565-5405 or email