From helping you choose the best paddle board to selecting the right piece of changing kit.
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Our retailers are getting frequent deliveries so please contact your local Red stockist as they’ll be able to advise on delivery dates.
Free Delivery
For any orders over $150 in value, you'll receive free delivery which will be with you in 2-5 working days.
Returns
You can return your items within 30 days of placing your order. Equipment should be un-used and with its original packaging and / or labelling intact and attached to the product. Items which don't have the labelling attached to the product will incur a 10% reconditioning charge which we will notify you after inspection of your return.
If we do not hear back from you within 4 days of contact we will return the items to you. All items are inspected before a refund is processed. Items deemed to be in a poor condition will be returned to you. If any item returned breaches any of the terms outlined in this policy, we reserve the right to return the item back to you in the same condition it was received in.
You can easily replace the parts in your LeverLock handle with this piece of kit (also comes with pin not shown in image).
LeverLock handle won't fit correctly in shaft- is too loose/too tight
If you are having trouble fitting your LeverLock into the paddle shaft or there is still some movement of the handle when the lever is placed in the shaft and in the locked position, it may be that you need to adjust the rubber stopper at the bottom of the LeverLock handle by turning the nut clockwise to increase the width of...
You can easily replace the parts in your LeverLock handle with this piece of kit (also comes with pin not shown in image).
LeverLock handle won't fit correctly in shaft- is too loose/too tight
If you are having trouble fitting your LeverLock into the paddle shaft or there is still some movement of the handle when the lever is placed in the shaft and in the locked position, it may be that you need to adjust the rubber stopper at the bottom of the LeverLock handle by turning the nut clockwise to increase the width of the stopper or anti-clockwise to reduce the width.
If the width of the rubber stopper doesn't appear to be adjustable, it may be that it has become compressed into a fixed width.
We suggest keeping your LeverLock handle in an unlocked position with the lever lifted up, when not in use. This way, less tension will be put through the handle to prevent the stopper from compressing.
The product itself would probably be great if I could use it. When the cable snapped in my paddle, the service dept told me to order this replacement. However the website doesn’t list the length and only one size is available. I needed a 15” replacement cable and I received a 24” cable which is of no use to me.
Easy to install, works great!
Leverlock didn't last as long as I thought but replacement was easy and fast. Parts order was received within days. Thanks for the great service.
